Shipping Policy
Thank you for shopping with Botanica Luxe. We are committed to delivering your botanical skincare and wellness products safely and promptly.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times
We offer the following shipping options for US domestic orders:
- Standard Shipping (5–8 business days): Rates calculated at checkout
- Expedited Shipping (2–3 business days): Rates calculated at checkout
Free Shipping
We offer free standard shipping on orders over a qualifying threshold. Check our current promotions at checkout for details.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Shipping Restrictions
We currently ship within the United States. International shipping availability may vary — please contact us for inquiries.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Questions?
For any shipping-related questions, please visit our Contact page.